Privacy Policy

Effective from 12 November 2026.

This policy explains how we process the personal data you send us through the contact form, by e-mail or by phone. We follow Regulation (EU) 2016/679 (GDPR) and the Czech Act No. 110/2019 Coll. on personal data processing.

Who processes your data

The controller of your personal data is Fushou Food s.r.o., registered office Štěrboholská 1434/102a, 102 00 Praha 10, Czech Republic, Company ID 05969697, registered in the Commercial Register kept by the Municipal Court in Prague, section C, file 273904. For any question about your personal data, write to info@fushoufood.cz.

What data we process

From the contact form: company name, name, e-mail, phone, purpose of the enquiry, your message and the language of the website you wrote from. If you e-mail or call us, we process the data you give us there. Filling in the form is voluntary, but without contact details we cannot reply to you.

Why and on what legal basis

We use the data only to answer your enquiry, send you prices and product information and discuss a possible cooperation. The legal basis is steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR). We do not sell your data, do not use it for automated decision-making and do not send you newsletters without your consent.

How long we keep it

We keep enquiries and the related e-mail communication for 3 years from the last contact and then delete them. If we sign a contract, we keep the data for as long as it lasts and then for as long as the law requires (for example accounting and tax rules).

Who receives your data

An enquiry from the form goes only to our e-mail inbox. These processors help us with that: Cloudflare, Inc. (hosting of the website, the Cloudflare Turnstile spam protection of the form and the service that forwards the form to our e-mail, managed by our website provider) and Active24, s.r.o. (our e-mail hosting). Cloudflare may also process data in the United States under the EU-U.S. Data Privacy Framework. We pass data to anyone else only when the law requires it.

Your rights

You have the right to access your data, to have it corrected or erased, to restrict its processing, to data portability and to object to processing based on legitimate interest. Just write to info@fushoufood.cz; we will reply within one month at the latest. If you believe we process your data unlawfully, you can lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, uoou.gov.cz.

Cookies

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